Customers are at the center of our culture. Thinking about the customer experience and removing points of friction and empowering customers to shape their lives and businesses with our help is our daily habit. Our company pillars of safety, reliability, distinctive customer service, innovation, diversity & inclusion, and financial responsibility guide our efforts to power a cleaner and brighter future for our customers and communities.
In the J.D. Power 2017, 2018, and 2019 Electric Utility Business Customer Satisfaction Studies SM BGE was ranked Highest in Customer Satisfaction with Business Electric Service in the East among Large Utilities. In the J.D. Power 2018 and 2019 Gas Utility Business Customer Satisfaction Studies SM BGE was ranked Highest in Customer Satisfaction with Business Natural Gas Service among utilities in the East Region.
Baltimore Gas and Electric Company (or "BGE") received the highest score in the East Region of the 2019 Gas Utility Business Customer Satisfaction Study and the East Large Segment of the 2019 Electric Utility Business Customer Satisfaction Study of gas and electric utility customer satisfaction among business customers. Visit jdpower.com/awards.
The Women in Energy series is a joint project between USEA and USAID that was developed out of USEA’s Engendering... View More
BGE’s Youth Energy Days serve as a platform for high school students studying in a Career and Technical Education... View More
What trade school students learn during on the job training can have a lasting impact on creating a successful career.... View More
A former BGE high school intern talks about the benefits of an internship with BGE and the training that is offered... View More
BGE is Maryland’s largest electricity provider with more than 1.2 million residential electric customers. The... View More